• A wide variety of information presented using appropriate colours, text and graphics to make the site accessible for disabled and elderly users
  
  
• Forthcoming Text to speech feature for disabled users by using free industry standard plug-ins
  
  
• Ability to change site colours and font size to suit the user's accessibility needs
  
  
• In-house superfast site keyword search
  
  
• Customer feedback forms that automatically email to the correct departments
  
  
• Multiple language introductions to welcome people from a variety of cultures

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